Water Filtration

Enjoy delicious, odourless filtered water purified of chemicals straight from the tap in your home

Drinking more water has never been easier with replaceable water filters and cartridges. Get instant access to cleaner, tastier drinking water direct from the faucets of your home with the best water filter system.

Do you need a water filter system in Australia?

Compared to the rest of the world, Australia’s tap water is generally free of harmful contaminants. This makes it completely safe to drink straight from the tap, without leading to any illnesses, however, that’s not to say that our tap water actually tastes good.

As part of Australia’s water treatment, our tap water has chlorine, trihalomethanes and other chemicals added to ensure it’s safe to drink while complying with Australian Drinking Water Guidelines. 

Unfortunately, the addition of these chemicals can affect the taste and smell of our water, which makes getting in your daily intake of 8 to 10 cups a distasteful chore. But with a water filter system installed, you can enjoy delicious tasting purified water on tap that’s free of any plastics and chemicals.

Water filtration systems most commonly found in Australian homes

Fortunately, there is an abundance of filter types available on the market, but what are the best water filter systems to buy in Australia? Is a whole house water filter better? What about filter replacements? Are faucet attachments effective? 

To help you choose the best filtration system for your home, here are the top 3 most common types of water filter systems for your home.

Under Sink Water Filter Systems

One of the easiest ways to get filtered water straight from the faucet is to install an undersink water filter. An undersink filter system provides better-tasting water that’s cleaner and odourless directly from your kitchen’s mixer tap. It’s perfect for cooking, washing vegetables, watering indoor plants and filling up pets’ water bowls. 

There are various types of under sink water systems including RO systems (reverse osmosis), carbon filters and multi-stage, with each system filtering out contaminants and other additives directly from your water supply.

Carbon Water Filter Systems and Cartridges

Carbon water filtration systems are one of the most popular types of water filters found in most Australian homes. Not only are the carbon water filters super effective at filtering contaminants such as chlorine, sediments, pesticides, bacteria and more, they are also easily replaced and cost-effective. 

There are various types of carbon filter cartridges to choose from depending on the impurities you want to remove. We recommend having your water tested first before you’re able to choose the best filter for your needs.

Reverse Osmosis Water Filtration Systems 

A reverse osmosis system works by filtering water through a semipermeable membrane to filter out toxic substances and water contaminants including, heavy metals, bacteria, chlorine by-products and sulphates, among others. 

There are 4 to 5 stages of filtration, making the reverse osmosis water filter system one of the highest quality systems on the market. It also helps improve overall water quality like the taste and smell of the water. The compromise is that it is one of the most expensive types of filtration systems to install, maintain and operate, with it wasting more water compared to other systems. 

Maintenance and Troubleshooting

When to call an expert

If you start to notice any of the following signs, we recommend contacting a licensed professional:

  • Slow-flowing water
  • Leaking from the water filter tap
  • Water leaking under the sink
  • Water is dispensing at the wrong temperature
  • Water has an unusual odour, or leaves an odd or salty taste in your mouth

When to replace cartridges

Replacing cartridges is one thing you can do on your own without a licensed professional if you’re confident. The general rule of thumb is filters should be changed:

  • At least every 12 months for home systems
  • Every 3 to 6 months for workplaces

Tips for troubleshooting your Zip Hydrotap 

  • A reduced flow in water pressure means there could be a blockage in the filter or reduced water pressure from the main. Ensure the isolation valve is fully open, and if not, turn the vale to allow for more water to flow. A blocked filter will need to be replaced.
  • Water has an unusual taste or smell means the filter needs to be replaced. Most filters will generally last up to 10,000 litres, but there may be instances where you will need to change the filter earlier than usual. 
  • Water is no longer dispensing means the unit may be turned off at the power supply. Check the timer settings as the unit may be in power-saving mode. If you notice flooding in the tray vent, turn the power off at the switch and contact an accredited Zip service provider.

How often should you change a Zip Hydrotap filter?

The average household will typically need to replace filters at least once a year depending on water supply quality and consumption. For commercial use, the filter will generally need to be replaced every 3 to 6 months. In most cases, your Hydrotap unit is programmed to notify you when the filters need changing via a flashing light.

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